Returns & Warranty
60 DAYS FREE TRIAL
All KEF products ordered on kef.com have a 60-day money back guarantee. During this time, you can return or exchange your purchase for free, and we will ensure that you get your money back. If you have a problem with your product or you are not completely satisfied with your purchase please contact us. We're here to help.
THE RETURN PROCESS
● Fill in the form here
● We will contact you within 1-2 working days
● You will receive a UPS returns label with your purchase. Please affix this to the outside packaging of your return. Then deliver the return at your nearest UPS service point
● Once we have received and verified your return, we will refund the purchase amount to your account
● Remember that this can take between 2 to 14 days
● The 60-day money back guarantee and returns are valid for orders placed via kef.com only
● Our Terms and Conditions apply to all deliveries
Questions? Please ask us here and we'll get back to you within 48 hrs.